Platform Rules
By using Kairo, you agree to follow these rules. They keep the platform fair, safe, and fun for everyone.
General Conduct
- Be respectful. Harassment, hate speech, threats, or abuse toward other users or staff will result in an immediate ban.
- No cheating. Use of bots, scripts, exploits, or any form of automated play is strictly forbidden.
- One account per person. Creating multiple accounts to abuse bonuses or promotions is prohibited.
- Accurate information. You must provide truthful details during registration. Fake identities may lead to account suspension.
- No fraud. Chargebacks, payment fraud, or any attempt to manipulate transactions will result in permanent account closure and legal action.
Wallet & Payments
- Deposits are final. Once a deposit is confirmed on the blockchain or payment processor, it cannot be reversed through Kairo.
- Withdrawal verification. Large withdrawals may require identity verification before processing.
- Minimums apply. Deposits must meet the minimum amount for the selected currency. Withdrawals must meet the minimum threshold displayed in your wallet.
- Currency separation. Each fiat currency maintains its own independent wallet balance. Converting between currencies is not supported.
- Points can be exchanged. Bonus points credited to your Points wallet can be used to exchange for USD in game balance.
Gaming Rules
- Fair play only. All games use provably fair mechanisms. Attempting to reverse-engineer or tamper with game outcomes is prohibited.
- Bet responsibly. Kairo is a betting platform. Never bet more than you are comfortable losing.
- No collusion. Working with other users to manipulate game results or odds is not allowed.
- Game availability. Kairo reserves the right to remove, modify, or temporarily disable any game without prior notice.
Bonuses & Promotions
- One welcome bonus per user. The 600% first-deposit bonus can only be claimed once per verified account.
- Bonus abuse. Creating accounts solely to claim bonuses is forbidden and will result in forfeiture of all balances.
- Terms may change. Kairo reserves the right to modify bonus terms, end promotions, or adjust wagering requirements at any time.
- Minimum deposit. The welcome bonus requires a minimum deposit of 5 USD.
Account Security
- Protect your credentials. You are responsible for keeping your password and account details secure.
- Report breaches. If you suspect unauthorized access, contact support immediately.
- Account sharing. Sharing your account with others is not permitted and may lead to suspension.
- Inactive accounts. Accounts inactive for more than 12 months may be subject to dormancy fees or closure.
Violations & Enforcement
- Warnings. Minor violations may result in a warning and temporary feature restriction.
- Suspension. Repeated or moderate violations can lead to account suspension.
- Termination. Severe violations will result in permanent account termination and forfeiture of all balances.
- Appeals. Users may appeal enforcement decisions by contacting support within 5 working days.
- Final say. Kairo staff have final authority in all rule enforcement decisions.